We'd LOVE to hear from you!
Please feel free to contact us about any questions you may have regarding our products or our site! If for any reason at all, you feel like you need to return or cancel an order with us, please be sure to reach out as soon as you can. We never want to disappoint you, as we made this shop just for your enlightenment and pleasure.
Our working hours is from 9:00AM to 5:00PM from Monday to Friday (except holidays and weekends).
447 BROADWAY 2ND FL NEW YORK, NY 10013‒2562, United States
Monday to Friday: 9:00AM - 5:00PM EST Saturday & Sunday: 12:00PM - 2:00PM EST
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Here are some additional information in the meantime...
Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us: If you have any questions on how to return your item to us, please contact us at info@mylittlemagicshop.
Thanks so much for your time, and look forward to hearing from you.
Lots of Light & Magic,
My Little Magic Shop